The hospitality industry refers to a diverse set of businesses and services linked to leisure and customer satisfaction categorized mainly by the big four, food and beverage, travel and tourism, lodging and recreation. A defining aspect of the hospitality industry is also the fact that it focuses on ideas of luxury, pleasure, enjoyment and experiences, as opposed to catering for necessities and essentials.

The hospitality industry is one of the largest, most dynamic, exciting and fastest-growing industries in the world. With every new development in technology or guest experience more diverse opportunities open up. Hospitality is, therefore, one of the largest employment-generating industries.


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