Call Centres / Contact Centers

Recruitment

Call Centre / Contact Centers

Recruitment

Call Centres / Contact Centers

Recruitment

Call Centres / Contact Centers

Many global and regional companies, representing a variety of industries, operate in South Africa due to availability of good quality English speaking talent with high empathy, cultural affinity, and niche technical skills, which have led to significant success in next generational service delivery.

The South African market for Outsourced Business Services employs approximately 190,000 people while the fast-growing international market employs approximately 50,000 people totalling nearly 240,000 people (BPeSA,2019).

The general demand for artificial intelligence is very high for call centres/contact centers, where it has the potential to completely transform the performance of the call centre/contact center.  Robocore understands the requirements of our client’s businesses in this sector and has the knowledge and the tools based on Software robotics, Machine Learning and Articial Intelligence, to source the specialist talent needed for call centres/contact centers to expand and become future-proof.  Artificial intelligence is no longer the technology of the future.

Undere Deglon
Undere Deglon

Undere Deglon

Senior Recruitment Partner

About Me

I have worked in recruitment for over fifteen years, nurturing a passion for the Call (Contact) Centre Industry.  

I’m passionate about the development, growth and continued success of the Global Call Centre/Contact Centre industry and in particular for its potential to create jobs in South Africa.

The South African market for Outsources Business Services employs approximately 190,000 people the fast-growing international market employs approximately 50,000 people totalling nearly 240,000 people.

I have a BA (HDE); Certificate in Human Resources and a Masters in Research Psychology.

Contact Info

Phone

+ 27 82 7490644

Email Address

undere.deglon@robocore.co

Interested in becoming a recruiter? Read about our recruitment franchise offer here.

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